Frequently Asked Questions

For insurance and fee - related questions

Do you have in-person or online sessions?

We provide our clients with the flexibility of both in-person sessions and telehealth options. Currently, we have limited availability for in-person appointments at our conveniently located office in Southwest Denver.

Do you offer a free consultation?

Absolutely, we extend the opportunity for all our clients to benefit from a complimentary 20-minute introductory phone consultation. Additionally, certain therapists within our team may also provide the option for an initial video session as part of our client-centered approach.

How do I schedule an appointment?

We use an online portal for scheduling initial phone calls and regular therapy sessions. It's convenient because you can access it from your computer, tablet, or smartphone. This way, you can pick a time that works best for you, and it's available 24/7, so you don't have to worry about calling during office hours.

Click here to access the Petal & Peak Client Portal

Is my information kept confidential?

Your privacy is very important to us. In fact, we're required by law to keep your information confidential. This means that everything you share with your therapist during your sessions is kept private and won't be shared with anyone else unless you give us permission or there's a serious safety concern. Your trust and confidentiality are our top priorities.

How long will I be in therapy?

Therapy doesn't have a set time limit. It's different for everyone. Some people find they feel better after just a few months, while others may continue for longer. It depends on your goals and how you're feeling. You and your therapist will work together to figure out what's best for you.

What are the qualifications and experience of your therapists?

Our therapy team is diverse and includes seasoned therapists with extensive experience, early career therapists who are enthusiastic and well-trained, and dedicated interns. All our therapists undergo rigorous hands-on training and receive clinical supervision from fully licensed therapists. This ensures that no matter who you work with, you're receiving care from professionals who are committed to providing the highest quality support and guidance.

What happens in my first session?

An intake session is the first step in your therapy journey. During this session, you'll get to know your therapist, and they'll want to get to know you better, too. You'll have a chance to talk about why you're seeking therapy, what's been going on in your life, and your goals for therapy. This helps your therapist understand you better and figure out the best way to help. Think of it as a friendly and helpful conversation to get started on your path to feeling better!

How often should I see my therapist?

The length of each therapy session and how often you should attend can vary. Typically, sessions are 55 minutes long, and how often you go depends on your needs. We ask that you plan to attend weekly sessions for the first few months of our work together. As you progress, it may be less frequent. You and your therapist will decide what works best for you together.